WhatsApp is where Indian travel is sold. But most agencies treat it as a chat app, not a sales channel. Here is the seven-step loop our best operators run every day.
- 1. Auto-log every new number as a lead with source = WhatsApp.
- 2. Ask three qualifying questions in the first reply — dates, pax, budget.
- 3. Send a shortlist of 2 itineraries within 2 hours, not 2 days.
- 4. Attach a branded PDF quotation with a valid-till date.
- 5. Follow up on day 1, day 3, day 7 with different angles.
- 6. Collect 25% via a Razorpay link inside the same thread.
- 7. Send the voucher PDF automatically the moment payment clears.
"Speed of first meaningful reply is the single biggest predictor of a closed booking. Beat two hours and you win most of your quotes."
#WhatsApp#Sales#Playbook