Everything a modern travel agency runs on — in one workspace.
From the first WhatsApp inquiry to the GST invoice and post-trip review — TraWe covers every step. No stitching four tools together, no spreadsheets, no missed follow-ups.
Turn every inquiry into a confirmed trip
Capture leads from every channel, work them in a Kanban that mirrors your day, and never miss a follow-up.
Website forms, WhatsApp, Instagram DMs, Google Ads and phone — every lead lands in one queue with source attribution.
6 stages: New → Contacted → Qualified → Quoted → Negotiation → Won. Drag between lanes or switch to a filterable table.
SLA-based nudges, overdue badges on the dashboard, and daily digest so nothing slips through the cracks.
Auto-assign to agents by destination, budget or workload. Team leaders see everyone's pipeline in one view.
Every call, message, quote and payment is stitched onto the lead — full context before you pick up the phone.
Design day-by-day trips in minutes
Build once, reuse forever. A visual itinerary builder plus a template marketplace for your fastest-selling packages.
Add hotels, meal plans, transfers, sightseeing and free time. Drag to reorder days, duplicate any day in one click.
Save Rishikesh 3N/4D, Bali honeymoon, Kashmir family — instantiate for a new lead in seconds and customise the diff.
Standardised T&C blocks so what's covered — and what's not — is unambiguous before the trip starts.
Turn any itinerary into a priced quotation. Line items flow through with GST, markup and discount preserved.
Your private hotel rate book
Built for the small agent who negotiates directly with hotels. Store B2B pricing across meal plans and quote from it instantly.
Cascading location dropdowns with a full geo dataset. Find every hotel you have in Rishikesh, Manali or Bali in one search.
EP, CP (breakfast), MAP (breakfast + one meal), AP (all meals) with seasonal validity windows for each rate.
Pick a hotel, enter pax + nights, apply your commission, generate a ready-to-send quotation linked to the lead.
Cost vs sell price on every hotel line so you always know your take before the customer says yes.
GST-compliant paperwork, automated
Versioned quotations, printable vouchers and India-ready invoicing — sequential numbering, tax splits and GSTR-1 export.
Revise pricing without losing history. Every version has a valid-until date, portal preview and branded PDF.
Convert accepted quotes to bookings. Auto-generate hotel and transfer vouchers with confirmation numbers.
CGST/SGST for intra-state, IGST for inter-state, place-of-supply logic baked in. Sequential per-agency numbering.
One-click CSV in the format your CA wants. Advances, invoices and cancellations reconciled every month.
Get paid the moment you send the link
Native Razorpay integration with automatic reconciliation, plus supplier bill tracking so you always see net margin.
Attach a pay link to any invoice. UPI, cards, netbanking and wallets — no gateway plumbing on your side.
Webhooks match payments to invoices in real time. Partial payments, refunds and settlements handled automatically.
Log hotel and DMC bills against a booking. See true trip margin — sell price minus every cost — on one screen.
Split payments into deposit, mid-trip and balance. Automated reminders when the next installment is due.
A branded trip page for every traveller
Send one link. Your customer sees the itinerary, invoices, pay buttons and travel documents — signed and stamped with your brand.
Customer signs in with an email or WhatsApp OTP. No accounts to manage, no passwords to reset.
One page showing itinerary, quotations, invoices, payments and travel documents in the order they happened.
Customer approves a quotation directly on the portal. You get a stamped audit trail and PDF.
Portal and PDFs render in your agency brand — logo, primary colour, footer imprint — set once in Settings.
Every conversation, in one inbox
Send email, WhatsApp and SMS from inside the CRM. Two-way WhatsApp so replies land on the lead — not on someone's personal phone.
Reply to WhatsApp messages inside TraWe. Chats are linked to leads and visible to the whole team.
Official templates, delivery receipts, media messages. Business-verified sending, not scraped web chat.
Transactional email from your own domain (via Cloud) and SMS for OTP + urgent nudges.
Every message, who sent it and when — searchable, exportable, immutable.
An always-on assistant that knows your business
Gemini-powered copilot trained on your own data. Ask questions in English or Hinglish, draft replies, generate itineraries.
Type 'Kerala honeymoon 5N, mid-range, no flights' — get a full day-by-day draft in seconds, editable before sending.
Vector search across your leads, quotes and messages. 'Which Rishikesh trips are pending payment?' — instant answer with sources.
Channel-aware drafts for WhatsApp and email that pick up tone, prior context and the customer's language.
One-paragraph brief of any lead's history before you jump on a call.
Rules that do the boring work for you
Visual rule builder plus a calendar for ops. Trigger on any event, act on any object.
When lead stage → Quoted, send WhatsApp template + create a follow-up in 2 days. No code.
Every departure, hotel check-in and driver assignment on a shared calendar the whole team sees.
Ping the right agent when a customer pays, replies or signs a quote.
Passport, visa and ID uploads with expiry alerts 30/60/90 days out.
The numbers, honest and instant
From today's revenue to the agent leaderboard — clarity on the metrics that actually move your business.
Conversion at every stage, average time-in-stage, and drop-off reasons across sources.
MTD / QTD / YTD revenue, by destination, agent and package. Margin after supplier bills.
Who's closing, who's chasing, who needs help — updated live.
Tax-ready CSVs and an immutable audit log for compliance and internal review.
Enterprise-grade foundations, small-agency price
Multi-tenant isolation, role-based access, live backups. Built on infrastructure trusted by fintechs.
Every agency is fully isolated at the database row level. Your data never touches another tenant's queries.
Owner, Sales Manager, Agent, Accounts, Ops — each with a scoped permission set out of the box.
Add TraWe to your phone home screen. Works on the go, syncs when you're back online.
Quote in USD, EUR, AED, SGD with live exchange rates. Base currency configurable per agency.
Hosted in India-region datacentres. TLS everywhere, encryption at rest, daily backups.
The details that add up.
Small touches across the product that make daily work faster.