Guides & Playbooks

Playbooks the best agencies actually use.

Practical, step-by-step guides written for owners and agents. No fluff — just what to do, in what order, and why it works.

Sales8 min read

The 24-hour lead response playbook

How to structure the first day after an inquiry — from the first WhatsApp reply to the discovery call script we use with 500+ agencies.

Read guide
Itineraries12 min read

Design a Kerala honeymoon in 15 minutes

Building a customisable 5N/6D honeymoon itinerary from a template, adding hotel line items and generating a branded quotation.

Read guide
Hotels6 min read

Build a hotel rate book that stays fresh

Structuring EP/CP/MAP/AP rates by season, and how to update rates in bulk when suppliers revise pricing.

Read guide
GST10 min read

GST for travel agents — the practical guide

Place of supply, 5% vs 18%, tour operator margin scheme, and exactly how TraWe splits CGST/SGST vs IGST for you.

Read guide
Payments7 min read

Collect 40-40-20 payments without chasing

Set up deposit, mid-trip and balance schedules with Razorpay pay links and automated WhatsApp reminders.

Read guide
WhatsApp9 min read

WhatsApp templates that actually get replies

Ten Meta-approved template patterns for follow-ups, quote sharing, payment nudges and post-trip reviews — with copy-paste text.

Read guide
AI5 min read

Prompt patterns for the AI copilot

How to ask better questions of Ask my CRM, and 20 itinerary prompts that produce sellable drafts on the first try.

Read guide
Operations11 min read

Never miss a check-in with the ops calendar

How to run departures, driver assignments and hotel check-ins from a single shared view your whole team subscribes to.

Read guide

Want more like these?

We publish a new playbook every fortnight. Get them in your inbox — no other marketing, ever.

Browse the blog