Every traveller enquiry, worked to a confirmation.
Capture enquiries from your website, WhatsApp, Instagram and phone into one queue. Work them in a Kanban that mirrors your day, assign agents, chase follow-ups and see exactly where the money is stuck.
B2C Travel CRM, in detail
Website forms, WhatsApp, click-to-call and walk-ins create a Query with source attribution, so you know which channel actually pays.
New → Contacted → Qualified → Quoted → Negotiation → Won. Drag on the board or bulk-move from the table view.
Next-follow-up dates, overdue badges and a daily digest keep every warm traveller from going cold.
Assign by destination, budget or workload. Owners see everyone's pipeline; agents see only their own.
Calls, WhatsApp threads, quotations, payments and documents are stitched onto the query in one scrollable timeline.
Win rate per agent, per source and per destination — plus value sitting in each stage right now.
Everything shipped with B2C Travel CRM
Four steps, start to finish
Website form, WhatsApp message or manual entry creates a Query with the traveller's details.
Add dates, pax and budget; the query is routed to the right agent automatically.
Build the itinerary, share it, and log every follow-up against the same record.
Mark the accepted quotation confirmed — the GST invoice and payment schedule generate themselves.
Questions agencies ask
Can I import my existing leads?+
Yes — bulk Excel import maps your columns to TraWe fields, with duplicate checks on phone and email.
Do agents see each other's queries?+
No. Agents see their assigned queries; owners and managers see the whole pipeline.
Can I add my own stages?+
Pipelines and stages are configurable per workspace, so you can mirror how your team actually sells.
Is my data safe?+
Every record is scoped to your workspace with row-level security, hosted in India and exportable at any time.